bija999 Privacy Policy

01 Who We Are

bija999 is an online casino and sports betting platform operated for players in Bangladesh. When this Privacy Policy refers to "bija999", "we", "us", or "our", it means the bija999 platform and the team responsible for operating it.

bija999 acts as the data controller for all personal information collected through the platform, including the website, mobile app, and any related communication channels such as live chat and email support. As data controller, bija999 is responsible for deciding how and why your personal data is processed.

If you have any questions about this Privacy Policy or how bija999 handles your data, you can reach us at [email protected] at any time.

02 Data We Collect

bija999 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Here is a clear breakdown of what we collect and why:

03 How We Use Your Data

bija999 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how your data is used on the bija999 platform:

• To create and manage your bija999 account, including verifying your identity and age before you can withdraw funds.
• To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• To detect and prevent fraud, money laundering, and other prohibited activities on the bija999 platform.
• To monitor gameplay patterns for responsible gaming purposes and to apply limits or restrictions where necessary.
• To send you important account notifications such as security alerts, deposit confirmations, and withdrawal updates.
• To respond to your support queries via live chat, email, or any other communication channel you use to contact bija999.
• To improve the bija999 platform by analysing how players use the site and identifying areas for enhancement.
• To comply with legal and regulatory obligations that apply to bija999 as an online gaming operator.

bija999 does not use your personal data to send unsolicited marketing messages unless you have explicitly opted in to receive promotional communications. You can opt out of marketing messages at any time by contacting support or updating your account preferences.

04 Legal Basis for Processing

bija999 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

• Contract performance — processing your data is necessary to provide the bija999 service you signed up for, including account management and payment processing.
• Legal obligation — bija999 is required by law to collect and retain certain data for identity verification, anti-money laundering compliance, and fraud prevention.
• Legitimate interests — bija999 has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service for all players, provided this does not override your rights.
• Consent — where bija999 relies on your consent to process data (for example, for optional marketing communications), you have the right to withdraw that consent at any time.

05 Data Sharing

bija999 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

• Payment processors — bKash, Nagad, Rocket, and any other payment providers used to process your transactions on bija999. These providers receive only the data necessary to complete the transaction.
• Identity verification providers — third-party KYC services used to verify your identity and age before withdrawals are processed. These providers are bound by strict data handling agreements.
• Fraud prevention services — bija999 may share data with fraud detection platforms to identify and prevent suspicious activity on the platform.
• Legal and regulatory authorities — bija999 will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law or valid legal process.
• Technology service providers — hosting, analytics, and platform infrastructure providers who process data on behalf of bija999 under strict data processing agreements.

All third parties who receive personal data from bija999 are required to maintain appropriate security measures and to use the data only for the specific purpose for which it was shared.

06 Cookies and Tracking

bija999 uses cookies and similar tracking technologies to make the platform work correctly, to keep your session active while you play, and to understand how players use the site so we can improve it.

• Essential cookies — required for the bija999 platform to function. These include session cookies that keep you logged in while you navigate the site. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies — used to collect anonymised data about how players interact with bija999, such as which pages are visited most and how long sessions last. This data helps us improve the platform.
• Security cookies — used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.
• Preference cookies — used to remember your settings and preferences on bija999, such as your preferred language or display options.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the bija999 platform.

07 Data Retention

bija999 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The specific retention periods we apply are as follows:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering and fraud prevention obligations.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Support communications are retained for two years from the date of the last interaction.
• Technical and usage data collected for platform analytics is anonymised after 12 months and may be retained in anonymised form indefinitely.
• Verification documents submitted during KYC are retained for the duration required by applicable law, typically five years from account closure.

When personal data is no longer required and the retention period has expired, bija999 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Your Rights

As a bija999 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the bija999 support team at [email protected].

09 Data Security

bija999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data in transit between your device and bija999 is encrypted using SSL/TLS protocols.
• Sensitive data stored on bija999 servers is encrypted at rest using industry-standard encryption algorithms.
• Access to personal data within the bija999 team is restricted on a need-to-know basis. Staff who handle personal data are trained in data protection practices.
• bija999 conducts regular security assessments and monitors systems for unusual activity that could indicate a breach or attack.
• In the event of a data breach that is likely to affect your rights, bija999 will notify affected players promptly and take immediate steps to contain and remediate the breach.

While bija999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your bija999 account and never share your login credentials with anyone.

10 Children's Privacy

bija999 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on bija999 requires confirmation that you are 18 or older, and age verification is conducted before any withdrawal is processed.

If bija999 discovers that personal data has been collected from a person under the age of 18, that account will be closed immediately, all funds will be handled in accordance with our Terms and Conditions, and the data will be deleted as soon as reasonably practicable.

11 Policy Updates

bija999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we use your personal data, bija999 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how bija999 protects your information.

Continued use of the bija999 platform after a policy update has been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, please stop using bija999 and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bija999 handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the bija999 platform, 24/7.
• Data Rights Requests: Send your request to [email protected] with the subject line "Data Rights Request" and we will respond within 30 days.

You can also review our Terms and Conditions and Responsible Gaming pages for more information about how bija999 operates and how we look after our players.